Privacy Policy

1. Information We Collect

At Ikegwuru Global Empire, we collect information to process your orders, authenticate your account sessions, and improve your shopping experience. This includes:

  • Account Credentials: Email addresses, name, passwords, and phone numbers when you sign up using our auth portal.
  • Order Information: Shipping addresses, contact details, payment reference numbers from Paystack, and items purchased. We do not store credit card credentials on our servers; payments are processed securely by Paystack.
  • Log & Session Data: IP addresses, browser specifications, and cookie preferences used for authentication and preservation of your shopping cart.

2. How We Use Cookies

Cookies are minor text files kept on your browser to run vital services. Our store uses cookies for:

  • Authentication: Securing your customer session and keeping you logged in.
  • Cart Persistence: Saving the products you add to your bag so you do not lose them between visits.
  • Security: Protecting our login/register pages against automated bot intrusions and request-spamming.

3. Sharing of Information

We value your privacy. We do not sell your personal data to advertisers. We share details only with verified service providers necessary to fulfill business tasks:

  • Paystack: To verify payments and prevent fraudulent checkouts.
  • Logistics Partners: To route and deliver your ordered pieces within Nigeria and international regions.
  • Database & Hosting (Neon & Vercel): To store user metadata and host store pages securely.

4. Data Security

All user metadata, passwords (which are hashed using modern scrypt algorithms before database storage), and order records are secured under SSL-encrypted channels. If you have questions about your data records, or wish to request data erasure, you can contact us at info@ikegwuru.com.

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